ServiceTrade
A customer service program made for service contractors to ensure customers are happy and keep coming back
- Category Customer Service Software
- Languages English
Robust and intuitive service management software for modern businesses.
Overview
ServiceTrade is a comprehensive, cloud-based service management software solution designed to streamline operations for service companies. With a wide range of robust features, including customer relationship management (CRM), scheduling, dispatching, and digital marketing tools, ServiceTrade aims to increase efficiency and enhance customer service.
Features
Job Scheduling and Dispatching is a standout feature. ServiceTrade provides a user-friendly interface for scheduling jobs and assigning them to field technicians. Real-time updates ensure everyone stays informed about job progress.
The Customer Relationship Management (CRM) module helps businesses track and nurture relationships with their customers. It provides detailed customer histories, allowing for personalized service and better decision-making.
Digital Marketing Tools are integral parts of ServiceTrade. These tools facilitate online customer engagement and help generate positive online reviews, increasing the visibility and reputation of the business.
Performance
ServiceTrade operates smoothly, providing consistent performance, which is key for businesses that need to manage multiple service functions simultaneously. Thanks to the cloud-based architecture, the software allows for seamless integration with other systems and ensures data is always accessible, enhancing productivity and efficiency.
Usability
ServiceTrade is designed for easy use, even for those with limited technical skills. Its intuitive design means that users can quickly learn how to navigate the system and utilize its features. The platform also includes handy training materials and responsive customer support, ensuring users can get the most out of the software.
Value for Money
While ServiceTrade may seem pricey compared to some other service management solutions, it offers excellent value for money. The wide array of features, combined with the software's reliability, performance, and ease of use, make it a highly cost-effective solution for service companies of all sizes.
Conclusion
In conclusion, ServiceTrade is a comprehensive, reliable, and efficient service management solution. Its robust features, intuitive design, and high performance make it an excellent choice for businesses looking to streamline their operations and enhance their customer service.
Highest-Rated Features:
- CRM Integrations
- Behavior Monitoring
- Reports
Lowest-Rated Features:
- Dispatch
- Client Notifications
- Calendar
- Company
- ServiceTrade
- HQ Location
- Durham, NC
- Year Founded
- 2012
- LinkedIn® Page
- https://www.linkedin.com/company/2828803 (123 employees)